AI chatbots & automation that give your team time back.
AI assistants that answer customers around the clock, and automations that take repetitive work off your team's plate — connected to the tools you already use.
- Fixed quote up front
- You own everything we build
- Support after launch
Overview
AI & Automation at Glazing Genius
Most teams spend a surprising amount of time answering the same questions and moving the same data between tools. That's exactly the work AI and automation handle well.
We build practical AI assistants grounded in your own content, and automations that connect the tools you already use — with clear hand-offs to your team, so the AI supports people rather than replacing their judgment.
A good fit if you are:
- Businesses answering the same questions daily
- Sales teams following up leads by hand
- Operations with repetitive data entry
- Support teams that need round-the-clock coverage
What we offer
Everything you need, handled by one team — here’s what that covers.
AI chatbots & assistants
Website and WhatsApp assistants that answer questions, capture leads and hand off to humans.
Trained on your content
Assistants grounded in your products, policies and FAQs, so answers stay accurate.
Workflow automation
Automate follow-ups, approvals, data entry and reports across your tools.
Document processing
Pull data from invoices, forms and emails straight into your systems.
Integrations
Connect your CRM, spreadsheets, email, WhatsApp and website into one flow.
Human in the loop
Clear hand-offs, review steps and controls so AI supports your team's judgment.
What’s included
Every project is scoped and quoted up front. A typical AI & Automation project includes:
- Use-case discovery & prioritisation
- Chatbot design & conversation flows
- Knowledge base setup
- Website & WhatsApp deployment
- Workflow automation builds
- CRM & tool integrations
- Testing & accuracy review
- Monitoring & ongoing tuning
Technologies we use
How we work
A clear process with a check-in at every stage, so you always know where things stand.
- 1
Find the wins
Identify the repetitive tasks and common questions that cost your team the most time.
- 2
Design the flow
Conversation flows, automations and hand-off rules mapped and agreed.
- 3
Build & test
Assistants and automations built, then tested for accuracy against real scenarios.
- 4
Launch & tune
Go live, monitor conversations and results, and keep improving.
Frequently asked questions
We ground assistants in your own content, limit what they can answer, and route anything uncertain to a human. Accuracy is tested before launch.
Other services
View all services
Custom Web Development
When templates can't keep up, we design and engineer bespoke websites and web applications — fast, secure and shaped entirely around your business.
Learn more
WordPress Development
Flexible, fast WordPress websites built on modern best practices — easy for your team to update, and engineered to stay secure and quick.
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WooCommerce & E-Commerce
From product catalogue to checkout, we build WooCommerce stores that are fast, easy to manage and designed to turn browsers into buyers.
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Apps & Software Development
iOS and Android apps, internal tools and custom software that streamline your operations and give your customers a better experience.
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Hosting, SEO & Support
Fast managed hosting, search optimization and ongoing maintenance — so your website stays secure, quick and visible long after launch.
Learn morePlan your project. Send it in one tap.
Website, app, software or AI — pick what you need and we’ll turn it into a brief you can send on WhatsApp or email. We’ll come back with a plan and a fixed quote.
What do you need?
Which features? (pick any)
How soon do you need it?
- Project
- AI chatbot / automation
- Features
- None selected
- Timeline
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